#133981 - 01/07/02 06:33 PM
Thank you, Waterskeeter
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Returning Adult
Registered: 03/11/01
Posts: 419
Loc: Rochester, WA USA
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I just got off the phone with the head guy at Waterskeeter. He appologized up and down for the faulty seat on my boat and said that he was sending a new one to me, via Fed Ex. He also said that if I'd give him the make and model numbers of the new rod/reel that I wanted, that he'd be more than happy to replace them for me. He didn't argue, or try to B.S. me about anything, he just appologized for the inconvienience and offered to make things right....... Thank you Waterskeeter.
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If you get home and I'm not there, don't eat it.
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#133982 - 01/07/02 06:40 PM
Re: Thank you, Waterskeeter
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It all boils down to this - I'm right, everyone else is wrong, and anyone who disputes this is clearly a dumbfuck.
Registered: 03/07/99
Posts: 16958
Loc: SE Olympia, WA
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Good for you, ZoZo. And good for Waterskeeter.......that is the kind of response I was hoping you'd get. After hearing the response you got, I'm glad there are still companies out there that do the "right thing". Back in the saddle for you, Muchachos. 
_________________________
She was standin' alone over by the juke box, like she'd something to sell.
I said "baby, what's the goin' price?" She told me to go to hell.
Bon Scott - Shot Down in Flames
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#133984 - 01/07/02 06:48 PM
Re: Thank you, Waterskeeter
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Spawner
Registered: 04/18/01
Posts: 846
Loc: Milwaukie, OR
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These are the kinds of stories that need to be kept in a forums of Product/Vendor Experiences.
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Get Bent Tackle whōre. Just added spinner section, where you can special order to your hearts content!
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#133985 - 01/07/02 06:59 PM
Re: Thank you, Waterskeeter
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Returning Adult
Registered: 03/11/99
Posts: 441
Loc: Carson, WA
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Good customer service is hard to find.
Waterskeeter sounds like it wanted to make things right.
Gotta commend them for that.
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#133986 - 01/07/02 08:14 PM
Re: Thank you, Waterskeeter
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Spawner
Registered: 09/25/01
Posts: 744
Loc: Tacoma
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Sounds like Waterskeeter is doing what it takes to stay in business and operating in a manor that should draw many followers! It's nice to hear of a company that is patient to listen and not pull out that no fault clause bull crap!
FJ...out.
Fishing is my religion dammit!
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#133987 - 01/07/02 08:33 PM
Re: Thank you, Waterskeeter
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Spawner
Registered: 04/23/00
Posts: 737
Loc: vancouver WA USA
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Well I'd hope that they'd also want your broken seat or as good of a description of the problem as possible so they cousl assess any potential hazard..
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#133988 - 01/07/02 08:36 PM
Re: Thank you, Waterskeeter
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Juvenille at Sea
Registered: 12/30/01
Posts: 111
Loc: goldbar,wa
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very cool glad to hear it
_________________________
Many go fishing all their lives without knowing that it is not fish they are after.
- Henry David Thoreau
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#133989 - 01/07/02 11:24 PM
Re: Thank you, Waterskeeter
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Repeat Spawner
Registered: 10/08/01
Posts: 1147
Loc: Out there, somewhere
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Excellent. I am so glad to hear that my pessimism was unwarranted.
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Hm-m-m-m-m
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#133990 - 01/08/02 12:15 AM
Re: Thank you, Waterskeeter
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Spawner
Registered: 10/29/01
Posts: 550
Loc: Kenmore, WA
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right on! glad to hear it. thats awsome your gettin a new rod/reel out of it!  tyler
_________________________
All Americans believe that they are born Fishermen. For a man to admit a distaste for fishing would be like denouncing mother-love and hating moonlight. -John Steinbeck
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