fishinutt...I've had qwest deluxe for almost 2 years and had no problems until the red code virus
of July 19th. Was your brother with them prior to July 19th. It has been trouble off and on til lately (I do have a cisco) and I seemed to have 10 minute breaks with "cannot find the server". Most recently, I was told that I had the basic service..on for 2 hours and down for 10 minutes. Hello....I am paying deluxe prices. I had a permanent connection but since the nineteenth, when I logged on in the morning, I would get "line currently not available". Try again. Since my last phone call, I have a couple of new parts and I don't get that error message anymore. Have your brother call Qwest and check that speed. The tech # is available at all hours. They will tell you ANYTHING. Keep a record of time spent and ID #'s and what they tell you. OR...Go to the url below and see what you can find out. Hubby does not have DSL and his tested true for the "slow" award using that URL. Someone else might have a little more knowledge about those speed tests. Of course, all those tech people will tell you it's not them....bs. Time of day will still affect the browsing speeds...every one is on around 6-11:00 P.M. I most recently was rewarded ....they don't want me to call anymore.
My monthly bill is very high and I want all that I was promised.
http://www.dslreports.com/stest?loc=2