I know this has been said before but it is worth mentioning it again. I just sent my Calcutta back to Shimano for a new line guide piece. I sent it back to Shimano rather then Johns in Everett because I do not like their service or their price. It cost me $3.50 USPS wich included 2-3 day express and a $300 insurance. In return I get a call back from shimano saying that they just replaced the whole reel with a new one and I should have it back within a few days. By the way this reel is little over a year old so that it does not have to be covered by shimano to fix it for free under there warrenty. Great service and great reels. Since I just ordered a Eon from Tackle Direct I will have a new Calcutta that I wont have to use. If you have had problems with other service people it is worth sending it out to Shimano and let them replace it or fix it , since they make it.

[This message has been edited by Aerofly (edited 01-06-2001).]

[This message has been edited by Aerofly (edited 01-06-2001).]

I did the same thing with my cal. 251 and they replaced it with a brand new one. my old cal. 251 was in excellent cond. and broken in ,i had that one for about three years.auborn sports can take care of you for just the mailing fee.