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#252018 - 08/14/04 01:44 PM broken lamiglass
sealice Offline
Parr

Registered: 12/29/99
Posts: 50
Loc: Forks,WA
What is the quickest way to send in and get back a lamiglass? My brother decided to use mine and somehow in the midst of trying to net a dandy coho she snapped off. Of course it was my fault for not netting right! Thanks for any help.
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Scott Baysinger

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#252019 - 08/14/04 01:53 PM Re: broken lamiglass
Robyns77 Offline
Juvenille at Sea

Registered: 04/24/03
Posts: 110
Loc: Edmonds
Bring it into Sportco or Outdoor Emporium and they will send it in for you. Or you can send it in yourself. Dont hold your breath as far as return time goes. It took me almost three months to get my last one back.,
good luck

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#252020 - 08/14/04 04:04 PM Re: broken lamiglass
Dave D Offline
River Nutrients

Registered: 10/04/01
Posts: 3563
Loc: Gold Bar
Looks like you live in Forks...does forks have a Sportco?

If not you can probably just mail it straight into Lami via UPS.
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Lead Thrower

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#252021 - 08/14/04 06:49 PM Re: broken lamiglass
SloMoFishDad Offline
Smolt

Registered: 01/25/04
Posts: 99
Loc: Everett, WA
I've got a broken (fish's fault... ha ha) S84 MTCT I'm about to send back via UPS. I just looked up the instructions on the Lamiglas web site, looks pretty straight forward. Don't forget $ for return S&H.

http://lamiglas.com/warranty_repair_claims.html

Good Luck on yours!
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'Tis a strange and bewildering place. Often, a steelhead will take on the first cast, and at other times, one can beat the water to a froth and swear a fish was nowhere near. --Bob Heirman

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#252022 - 08/14/04 08:57 PM Re: broken lamiglass
stlhead Offline
River Nutrients

Registered: 03/08/99
Posts: 6732
Why would you need "dated proof of purchase"? Who cares when you bought it or if it was you that bought it. A lifetime warranty is a lifetime warranty. If the damage doesn't fall under warranty again why would you need proof of purchase?
Myself I'd use a trip to the factory as a good excuse to fish Bouy 10.
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"You learn more from losing than you do from winning." Lou Pinella

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#252023 - 08/15/04 12:08 PM Re: broken lamiglass
Busta-Busta Offline
Juvenile at Sea

Registered: 09/15/03
Posts: 166
Loc: Eye-Of-The-Sun
Stlhd-
It is still possible to shoplift a fishing pole.

I believe there are also "scratch and dent" Lami's out there (How hard is it to throw a rod in the trash down at the factory and retrieve it later?) As well as 'second-hand' rods with unknown histories. What about re-sold beater returns that never make it back to the factory?
The manufacturer is probably still barely breaking even on the warranties.

I've returned three in my life, so far, and HAD TO PROVE I bought them. And, yes they were defective (except #3):

1) Butt kept falling off (replaced with new rod).

2) Brand-new Dave Vedder 10' 6" snapped at ferrule while landing a silver (Replaced with new rod)

3) Slammed in door (I paid a minimal repair price... and ended up with a brand new rod)

One of these alone was worth keeping a reciept, even for my "lifetime".

With so many "honest" people in this world I don't see how Lami could NOT require proof of purchase and a registered warranty card. Simple actuarial studies have most likely directed the policy direction.

Let's illuminate my point about warranty returns with the example of unethical fishing 'attitudes' -

If a person thinks it's O.K. snagging, lining, or whatever nefarious methods they use, and there are plenty of 'em, what logic (Illogic?) would show that this trait wouldn't carry over into business transactions? In my experience a dirtbag in bussiness is most often also a dirtbag in liesure pursuits.

I'm quite confident that the warranty (which is a form of a contract) states "materials and workmanship" and expressly excludes stuff WE DO to the rod. How can the manufacturer control that AND the legitimacy of purchase?

How is that Lami's fault?

So exercise your right to not enter into that agreement. Buy a rod for a fifth of the price, made in (Insert Asian/foreign country here) by poor folks who make $8 a month, and see what your warrantee covers....

I'm not implying you are that person, it's just an analogy.

Keeping the receipt and filing it isn't that hard.
The price for being lazy and not dotting the i's and crossing all of the t's is no warranty.

Thanks to Bill H. at Sportco my warranty card gets sent in right away when I purchase a new rod.
My job is to save the reciept.

Anyway, just another angle to consider...
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Yup, taught 'em myself!

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#252024 - 08/16/04 12:33 AM Re: broken lamiglass
stlhead Offline
River Nutrients

Registered: 03/08/99
Posts: 6732
I quit reading your post when you started ranting about snagging. Also, I take it most people do not understand that in Washington state there is an implied warranty and warranty cards are uneccessary. My point is, if you make a rod and warrant it for lifetime it shouldn't matter how or when it was obtained. Why do I have to keep my receipts for my "lifetime"? I haven't a clue if I even have receipts from ten or fifteen years ago and it shouldn't matter. It's a Lami, fix it under warranty or tell me why you won't. Luckily I've never had a problem with my Lami's.
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"You learn more from losing than you do from winning." Lou Pinella

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#252025 - 08/16/04 12:39 AM Re: broken lamiglass
Todd Offline
Dick Nipples

Registered: 03/08/99
Posts: 27838
Loc: Seattle, Washington USA
I brought two Lami's into the factory in Woodland this summer...

Guy behind counter: Whatcha got?

Me: Two broken rods...

Him: Let's see...back in a minute.

(minute goes by)

Him: I've got one tip in stock (handing it to me), I'll have to get another one build for ya...but it'll be $15 for shipping...

Me: OK...thanks!

I left with one tip, and the other showed up ten days later at my house.

Worked pretty well for me...

Fish on...

Todd
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Team Flying Super Ditch Pickle


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#252026 - 08/16/04 02:21 AM Re: broken lamiglass
ET Offline
Returning Adult

Registered: 11/21/01
Posts: 387
Loc: Tacoma
I brought my broken lamiglass to the factory store. I told him how I was disappointed when the pole snapped when I dropped a 10lb axe on it in my garage. He laughed, returned with new top section and said, "Thanks for your honesty."

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#252027 - 08/16/04 03:44 PM Re: broken lamiglass
Gary Johnson Offline
Juvenille at Sea

Registered: 07/08/04
Posts: 203
Loc: Fall City, WA
In 1988 I purchased a Lami flyrod blank from Anglers workshop. I broke it right above the ferule a few years later and decided to just stuff a short section of a fiberglass blank inside it and wrapped the broken sections together. I finally broke that again a few years later. I was in Patrick's fly shop in Seattle and they told me to bring it in as they had some other rods going to Lamiglas and they would send it off with the rest. 2 weeks later they called and told me to come get the rod. When I arrived I had a new tip section, total cost? $10 for shipping. I purchased new guides and assembled the rod on my honeymoon while up in Canada.

When I bought the blank I never even asked about a warranty. It was the right action/size at the right price. I've loved that rod ever since I built it. I still love it! \:\) I'll be buying another Lamiglas next time I have to buy a rod. Their customer service can't be beat!

Also in about 1994 I purchased a LHI steelhead rod. I closed the tip in the door one day and decided to drive down to Woodland to Lamiglas and see about getting a new tip as I had heard the LHI was made in their factory. I walked in the door with the rod. The guy behind the counter asked what I had. I showed him. He said he would be right back and came back with a new tip. No charge. Great service!

Please note that in both cases I felt I should have to pay for the tip sections as I never even thought about a warranty. In the first it just failed due to a scratch on the rod (I think) when I set the hook on a fish. On the second one it was clearly my fault as I closed the car door on it! Both times I had my check book ready to pay for the tip sections and they took care of it for me. I will continue to buy their rods!

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#252028 - 08/16/04 03:52 PM Re: broken lamiglass
BW Offline
Spawner

Registered: 04/04/00
Posts: 749
Loc: LAKEWOOD,WA,USA
Unfortunetly the last Time I called Anglers workshop I was told the Lamaglass no longer has a life time warrenty. the new warrenty is for one year. So yes you better start keeping recipes.

By the way Gary J, when are you going to be at Lee's in Auburn again. \:D

Now lets see if you can figure out how I am.
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#252029 - 08/16/04 04:07 PM Re: broken lamiglass
Dave D Offline
River Nutrients

Registered: 10/04/01
Posts: 3563
Loc: Gold Bar
To Lami.....

No lifetime warranty.....NO SALE
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A.K.A
Lead Thrower

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#252030 - 08/16/04 04:11 PM Re: broken lamiglass
BW Offline
Spawner

Registered: 04/04/00
Posts: 749
Loc: LAKEWOOD,WA,USA
Ya I know, that's why I stoped buying them. I started using thier stuff in the 70's. Now I shop around more.
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Everyone's superman behind the keyboard

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#252031 - 08/16/04 11:02 PM Re: broken lamiglass
Todd Offline
Dick Nipples

Registered: 03/08/99
Posts: 27838
Loc: Seattle, Washington USA
" I was told the Lamaglass no longer has a life time warrenty. the new warrenty is for one year"

True story...but the newer rods use a different wrapping pattern on the guides...when I bought mine they were still "lifetime warranties"...mine have the old wraps, and they still honor the old warranty.

Fish on...

Todd
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Team Flying Super Ditch Pickle


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#252032 - 08/17/04 02:16 AM Re: broken lamiglass
w. coyote Offline
Returning Adult

Registered: 07/17/03
Posts: 365
Loc: Everett Wa.
only some of the Lami's dont' have a lifetime warranty, thier northwest special, IM-7 tropgy series and G-200. The Certified pro's, G-1000 and TI series are still covered. The reason wny is the first group are all overseas manufactured. this get's you the lower price. In my years in the industry I would say 90% of all graphite rod breaks are not the fault of the rod, but due to careless actions of the people who use them. This could be anything from giving the "bassmaster" hook set to trying to pull your line thru the guides at a greater than 90 degree angle. How many of us really use the rod socks that come with the high end rod's (yes I know that Lamiglass doesn't include any with their rods). I see so many guys with thier rods sliding up and down the aluminum gunnel of their boat. Keep in mind that a Graphite rod is no more than a woven layer of graphite fibers held together by a resin. That's it! I know that my rods are scratched up pretty good. And I know that it could cost me to fix them if they break. I cannot tell you how many times I hear the phrase " it broke on a huge fish for no reason at all" and you look to see the blue paint from the truck door still on it.

I guess I was ranting a little there, Hu?

:rolleyes:
_________________________
25 years experience fishing the Puget Sound. 5 years of it catching fish.

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#252033 - 08/17/04 04:51 AM Re: broken lamiglass
gassyboy Offline
Alevin

Registered: 06/29/04
Posts: 17
Loc: Kent, WA.
I suggest you take a day and drive to woodland if you broke the rodon a fish they will replace it 4 free.you broke it by any other way it will cost you $40 to have the half that is broken replaced. thats not bad and you will have your rod back same day. I live in Ca. and spend 10 houres driving because I can't have the down time from fishing.

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#252034 - 08/17/04 04:52 AM Re: broken lamiglass
gassyboy Offline
Alevin

Registered: 06/29/04
Posts: 17
Loc: Kent, WA.
I suggest you take a day and drive to woodland if you broke the rodon a fish they will replace it 4 free.you broke it by any other way it will cost you $40 to have the half that is broken replaced. thats not bad and you will have your rod back same day. I live in Ca. and spend 10 houres driving because I can't have the down time from fishing.

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