There is only one way to troubleshoot a problem....you determine all of the *possible* causes of a problem, and eliminate those causes one at a time, with a stabilization period between changes to measure the effect.

The sporties, the commercials, the natives, the loggers, and the developers have ALL been pointing fingers at each other for years. At the very least this is an opportunity for sporties to say, in a few years, "this was NOT our fault, and here's your proof" if this doesn't improve returns.